You can e-mail requests for pricing to:
sales@ciciboilers.com
We cannot identify
parts by the UL serial number because Gordon-Piatt is closed. To ensure a fast
response, please include your contact information and as much
information as possible about the part you would like a quote for.
The
following information will help us provide your quote:
-
Model (Example:
F12-GO-75)
-
Name of the
part (Example: Pilot assembly)
-
Any other
relevant information that may help (part number, dimensions, picture, etc.)
Other ways to request a
quote from us:
 |
Toll Free
Telephone:
1-800-848-8197
Monday through Friday 7:00am-5:00pm (Central
Time) |
 |
Fax:
1-812-867-0760
If you are
checking the price and availability of a
part, you can send it to the attention of
our Parts Department. We can respond
to your faxed quote request Monday through
Friday 7:00am-5:00pm (Central Time). |
Frequently
Asked Questions:
Q: What
happened to Gordon-Piatt? Are you affiliated
with the John Zink Gordon-Piatt company?
A: The John
Zink Company, LLC decided to discontinue production
of Gordon-Piatt burners in 2009. No reason for
the discontinuation was ever released. Cici Boiler
Rooms was a factory-authorized Gordon-Piatt
representative for 44 years until 2009 when John
Zink officially decided to discontinue production of
Gordon-Piatt products. Cici Boiler Rooms keeps
a special inventory of parts for Gordon-Piatt
burners. However, Cici Boiler Rooms is
currently not affiliated in any way with the John
Zink company.
Q: Are
Gordon-Piatt parts still available?
A:
Even though new burners are no longer being
produced, most repair parts are still available.
Contact us to check the availability of the parts
you are looking for.
Q: I have a
question about a Gordon-Piatt burner. Can you
help me?
A: Our parts department is available to answer basic
questions about the replacement parts we sell.
We also have manuals available for free on our
website's
manuals page.
However, we do
not have service technicians available to provide
technical support over the phone. For
detailed troubleshooting, we recommend that you
contact a qualified service contractor in your area.
Q: Do you ship outside of the United States?
A:
Most of our parts are available for international
shipment. Please direct all international
inquires to
sales@ciciboilers.com
Q: Can I set up a
Net 30 account with Cici Boiler Rooms?
A: To provide the best possible prices to our
new customers, we have decided to not accept
applications for new lines of credit at this time.
This is due to the current economic situation that
has limited the ability of many companies,
organizations, and municipalities to pay
invoices in a timely fashion. We do not make
exceptions to this policy. All orders must be
placed with a credit card or must be prepaid.
Q: What methods of payment do you accept?
A:
We accept Visa, Mastercard, and American Express for all first orders.
You can also pre-pay by check or wire transfer.