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Frequently
Asked Questions:
Q: What happened to Gordon-Piatt?
A: The John
Zink Company, LLC decided to discontinue production
of Gordon-Piatt burners in 2009. No reason for
the discontinuation was ever released. Cici Boiler
Rooms was a factory-authorized Gordon-Piatt
representative for 44 years until 2009 when John
Zink officially decided to discontinue production of
Gordon-Piatt products. Cici Boiler Rooms keeps
a special inventory of parts for Gordon-Piatt
burners. However, Cici Boiler Rooms is
currently not affiliated in any way with the John
Zink company.
Q: Are
Gordon-Piatt parts still available?
A:
Even though new burners are no longer being
produced, most repair parts are still available.
Contact us to check the availability of the parts
you are looking for.
Q:
Can you answer questions about my burner?
A: Our parts department is available to answer basic
questions about the replacement parts we sell.
We also have manuals available for free on our
website's
manuals page.
However, we
do
not have service technicians available to provide
technical support over the phone. For
detailed troubleshooting, we recommend that you
contact a qualified service contractor in your area.
Q: Do you ship outside of the United States?
A:
Most of our parts are available
for international shipment. Please direct all
international inquires to
sales@ciciboilers.com
Q: Can I set up a
Net 30 account with Cici Boiler Rooms?
A: All orders must be
prepaid or placed with a credit card. After a
minimum six month purchase history, we may
consider extending a line of credit for certain high
volume customers.
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Rick Lewallen with a Gordon Piatt
S12 Burner
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What happened to
Gordon-Piatt???
The John Zink
Company, LLC decided to discontinue production of
Gordon-Piatt burners in 2009. No reason for
the discontinuation was ever released. The factory's
sales records, material lists, drawings, and tooling
were never sold.
Luckily, Cici
Boiler Rooms was a GP representative for many years
and still has most of the hard-to-find parts.
Contact us today to check the price and availability
of the part you are looking for! |
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